Delete your account & data

App: WiFi Wavr (AI Canadian Solutions) · Last updated: July 13, 2026

The short version: Most of WiFi Wavr needs no account — signal, speed test, channel check and the device scanner all run on your phone. Only the optional Outage Monitor creates an account (email + password). To delete that account and everything attached to it, email wifiwavr@aicanadiansolutions.ca from the address you signed up with. We action deletions within 30 days (usually within 7).

1. How to request deletion

Step 1 — Email us from your account address Send an email to wifiwavr@aicanadiansolutions.ca with the subject “Delete my WiFi Wavr account”. Sending it from the email address you registered with is how we verify the request is really yours.

Step 2 — We verify and delete We confirm the address matches an account, delete the account and its data, and reply to confirm. No account is deleted without a matching request from the registered address.

Step 3 — Uninstall (optional) Anything WiFi Wavr stored on your phone (saved spots, speed log, settings) lives only on your device. Uninstalling the app, or clearing its storage in Android Settings, removes it. We never had a copy.

2. What gets deleted

When we delete your account, we permanently remove from our server:

Your email address and the stored hash of your password;
Your authentication token (the app is signed out and can no longer send heartbeats);
Your Outage Monitor history — every recorded outage, its start/end times, and durations;
The WiFi network name (SSID) last reported by your device;
Your heartbeat / connection status records and alert preferences.

The account row is removed outright — not just flagged as inactive.

3. What we keep, and why

Data	Why it is kept	How long
Standard web-server request logs (IP address, timestamp, user agent)	Security, abuse prevention and reliability. These are ordinary server logs, not linked to your account after deletion.	Rotated out automatically, typically within 90 days
Encrypted server backups	Disaster recovery. Your deleted records may persist in a backup snapshot until it expires.	Purged on the normal backup rotation, within 30 days
Wavr Plus purchase records	Subscriptions and one-time unlocks are sold and recorded by Google Play, not by us. Google keeps its own transaction records for tax and accounting purposes, and we cannot delete them.	Held by Google under its own policies

We do not keep a shadow copy of your outage history, and we do not sell or share your data.

4. Cancelling Wavr Plus

Deleting your account does not automatically cancel a Wavr Plus subscription, because the subscription is managed by Google Play. Cancel it in the Play Store (Play Store → Profile → Payments & subscriptions → Subscriptions) before or after you ask us to delete the account.

5. Timeline

Acknowledgement: we reply to your request as soon as we can, and always within a few days.
Deletion: completed within 30 days of a verified request — in practice, usually within 7 days.
Backups: residual copies in backup snapshots are gone within 30 days of deletion.

6. Prefer to keep the account?

If you only want to stop the monitoring, you can simply sign out or uninstall the app — the phone stops sending heartbeats and nothing new is recorded. Deletion is the option to choose if you want the record erased.

Requests: wifiwavr@aicanadiansolutions.ca
See also our Privacy Policy and Terms.
WiFi Wavr is made by AI Canadian Solutions, Ontario, Canada.